Pricing

Build the package your agency actually needs.

Every service family below stands alone. Pick a tier for the ones that fit, add optional modules where useful, and we'll calculate a defensible monthly and annual subscription range. Nothing here is a binding quote — it's a starting point for a real conversation.

· Start with one primary service family.
· Add a companion service only where it reduces risk.
· Volume drivers (users, endpoints, accounts) tune the final quote.

Managed Operations

Recurring operational support for functions municipalities struggle to staff.

Best first buyer: Department head or administrator with a staffing gap.

Optional add-ons

Utility Billing module$5,500/mo baseMeter-to-cash, exceptions, resident support, delinquency.Payroll Support module$3,500/mo baseProcessing support, reconciliations, benefits coordination.Finance Operations module$6,500/moAP/AR, reconciliations, close support, audit prep.HR Operations module$4,500/moOnboarding, benefits admin, policy support, ER triage.Procurement Support module$3,500/moSolicitations, vendor follow-up, contract tracking.Citizen Services Desk$4,500/mo baseFirst-line resident intake, routing, service reporting.

Fractional CIO

Executive technology leadership at a sustainable cadence.

Best first buyer: City manager, administrator, CAO, or board.

Optional add-ons

Council or Board Briefing Pack$3,500 per packSlide deck, talking points, decision summary.Vendor Performance Review$4,500 per vendorScorecard, risk summary, negotiation points.Annual Budget Workshop$5,000Prioritized roadmap and funding assumptions.Technology Governance Setup$7,500Governance model, cadence, intake and prioritization.

Cybersecurity & Compliance

A practical risk program — defensible for insurance, audit, and residents.

Best first buyer: IT leader, administrator, risk owner, clerk, or finance leader.

Optional add-ons

Cyber Tabletop Exercise$8,500Leadership and IT tabletop simulation with debrief.After-hours / 24x7 monitoring uplift+$3,500/moExtend response coverage beyond business hours.

Data & Analytics

Trusted dashboards and reporting reliability, month over month.

Best first buyer: Executive team needing better reporting visibility.

Optional add-ons

Data Readiness Assessment$12,000Findings report, remediation plan, priority backlog.KPI Framework build$12,000KPI definitions, owner map, reporting cadence.Public Reporting Support+$5,000/moPublic-facing metrics and publishing workflow.

Strategic Advisory

Strategy, project management, and change leadership for civic transformation.

Best first buyer: Leadership team facing a decision, vendor issue, roadmap need, or project delivery gap.

Optional add-ons

Technology Roadmap Sprint$18,00012–24 month roadmap and funding logic.RFP Readiness Sprint$15,000Requirements, evaluation criteria, procurement plan.Vendor Reset Workshop$8,500Issue map, escalation plan, accountability structure.Governance Launch$12,000Charter, cadence, templates, first-cycle facilitation.

Subscriptions, not blank checks

Major implementations, RFPs, warehouse builds, and incident response are scoped separately — so your monthly stays predictable.

Volume drivers stay visible

Users, endpoints, utility accounts, and vendors shape the final quote. You should always know what moves the number.

Annual true-ups

We reconcile actual volume and service demand once a year. Municipal budgets need predictability; we need scope control.